Terms of Service

All services provided by DirectAdminHosting are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or Local law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secret or other laws. The subscriber agrees to indemnify and hold harmless DirectAdminHosting from any claims resulting from the subscriber's use of DirectAdminHosting's services which damages the subscriber or any other party.

Specifically Prohibited:

Pornography and sex related merchandising are prohibited on any DirectAdminHosting server. This includes sites that may imply sexual content, or link to adult content elsewhere.

Sites that promote any illegal activity or content that may be damaging to DirectAdminHosting servers or any other server on the Internet are also prohibited. Links to such materials are also prohibited.

We do not allow HYIP related websites on either hosting or reseller accounts. Any HYIP or PONZI related websites will be immediately deleted from the server, without notice or refund.

IRC Software - We do not allow IRC, Egg Drops, BNC, or IRC bots to be operated on our servers or network. Files with references to IRC or any likeness thereof are prohibited. Also any program that acts like an IRC server or that provide chat functions that run as background processes are not allowed.

Pirated software - Hacking programs or archives, Warez Sites and music files or any other material in which the account holder does not own the copyright are prohibited.

Proxies - We do not allow proxy servers of any kind, whether for personal or business use. Files with references to any proxy or likeness thereof are prohibited.

Game Servers (dedicated game server programs)

PHP or CGI Shell - PHP/CGI Shells or any likeness thereof are prohibited. Files with any reference to PHP Shells or likeness thereof are prohibited.

ShoutCast Servers / Shoutbox scripts - We do not allow Shoutcast Servers due to bandwidth and load issues. This includes ALL shoutcast, shoutbox and related scripts.

Refunds

DirectAdminHosting reserves the right to arbitrate and delimit on a per-situation basis the extent to which the 30 day money back guarantee applies, and may, in the case of abuse of services on the part of Customer void the 30-Day Money Back Guarantee. Custom service orders, such as unique hardware configurations for dedicated servers, custom software configuration setup requests, or orders which require ordering of specialized hardware or hardware add-ons are not eligible for refund.

Payments

DirectAdminHosting uses GoogleCheckout for our credit card transactions. Google Checkout provides fast, secure checkout process with minimum risk to the merchant, reducing our costs and passing the savings on to our customers.

All accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. Once the customer signs up at that rate, that rate is guaranteed to renew at the same price for as long as that account remains in good standing.

DirectAdminHosting reserves the right to change prices at any time.

Payment is due each anniversary month or period following the date the account was established. Any account not brought current within 48 hours of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies DirectAdminHosting in writing for a request for termination of services.

All payments are to be made in U.S. currency.

Overdue Accounts

DirectAdminHosting attempts to contact all customers when invoices are pending. It is critical that you keep email addresses up to date in your account.

Invoices are considered overdue the day AFTER the anniversary date of the account. At this point, the account is not in "good standing" and will not be eligible to renew at their current rate and will be subject to a 1.5% late charge after 48 hours.

The steps we may take with overdue hosting accounts:

  1. We attempt to contact the customer via Email prior to due date, and the day AFTER due date.
  2. Invoices not paid within 24 hours may result in site suspension. At this point, the account is not in "good standing".
  3. Invoices not paid within 14 days will be cause for termination. When this happens, ALL data is removed from the servers, including any archives.

Courtesy Services for Customers

All services such as backup, DirectAdmin and others are provided for the courtesy of the subscriber/customer. It is the sole responsibility of the subscriber/customer to maintain the subscribers (customers) own backup of any data. We are not responsible for lost data or for lost data due to third party software that is not maintained by Directadminhosting technical support staff. DirectAdminHosting explicitly denies any responsibility to maintain, provide or recover client backups. We use our best efforts, but can never guarantee a backup will be usable or able to be recovered. Client is explicitly responsible for maintaining a current copy of their website data, including emails, databases and files.

Recovery of damages from DirectAdminHosting.com may not exceed the equivelent amount of one month of fees it has collected on the account.