Privacy Policy

Invoices not paid within 14 days will be cause for termination. When this happens, ALL data is removed from the servers, including any archives.

Information

• When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.
• If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.
• When you visit our Web site we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our Web site that you view. We may tie this information to the personally identifiable information we have about you.
• We may also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See "What is a Cookie" below. We may tie this cookie to the personally identifiable information we have about you.

Use of Personally Identifiable Information

• We will use your personally identifiable information only as follows:
  • For payment purposes and to provide customer support.
  • To announce special offers or provide other information from time to time via email.
  • To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.
• We will not provide any personally identifiable information about you to any other person other than:
  • a law enforcement or regulatory agency at their request;
  • a person or company who acquires our business;
  • third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
  • To our subsidiaries and affiliates, namely Google Checkout; or
  • As otherwise needed to protect or enforce our rights or the rights of others.

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

What is a Cookie?

A "cookie" is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.

Security of Your Information

We store your personally identifiable information and payment information in an encrypted, password protected database that is accessible only to staff members of DirectAdmin Hosting.

Children's Privacy

Our service is not available to children under the age of 13, and we will not intentionally maintain information or provide service to anyone under the age of 13.